# Help Center

## Item restrictions

Not all the types of items can be sent. Each courier or transportation company has a separate set of rules and restrictions and can be found on their websites or part of your agreement contract.<br>

Your contract may support items that other contracts might not, so what can be carried is subject to your specific agreement with each carrier.

## Maximum dimensions and weight

For more information about the maximum dimensions and weight, the type of items we allow, international shipments, cancellation policy etc

In the FAQ page we list various questions.

If you have a question that you can't find there, please send as a message at <support@shiplemon.com>

**Some basic rules:**

Max dimension: 175 cm (applies both the width, height, length)

Max weight: 35 kg per item and in total not more than 70kg for a single shipment

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